Job Description

A large P&C Insurance Company is seeking an experienced Customer Service Rep to join their team.

 

The candidate will be responsible for managing customer inquiries and concerns related to Property and Casualty insurance products. They will be working closely with clients and insurance carriers to ensure customer satisfaction and retention.

Responsibilities:

• Providing exceptional customer service to clients, answering inquiries, and resolving any concerns related to Property and Casualty insurance products
• Working closely with insurance carriers to process policy changes, endorsements, and claims
• Responding promptly to client inquiries through various channels, including phone, email, and chat
• Accurately maintaining and updating client files and records

Skills Needed:

• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and team members
• Attention to detail
• Ability to work independently and as part of a team
• Organized

Requirements:

• Experience as a CSR for a P&C Insurance Company

Location: Boro Park, NY

Hours: Full-time

Salary:  $50-75k

Job#553