Job Description

A Tech Solutions Company is seeking a Customer Service/ Level 1 Technician.

The ideal candidate is a great communicator, professional and tech-savvy.

Responsibilities include:

• Providing support to users and being the first point of contact for error reporting.

• Establishing good relationships with all departments and colleagues

• Remote access solution implementation and support

• Always being on the lookout for new ways to improve the customer experience

Skills required:

• Must have excellent communication and people skills

• Customer service oriented and able to stay calm and professional in high pressure situations

• Tech-savvy

• Problem solver

Requirements:

• Basic computer skills

Location: Brooklyn

Hours: Full time

Salary: $1000-1500/wk

Job#458