Job Description

A Company in the Building Supplies Industry is seeking a Customer Service Manager to join their team.

This is a leadership role within the company and the ideal candidate will have strong communication skills and be committed to the success of the company’s CS strategy.

Responsibilities Include:

• Developing metrics and implementing improvements.
• Scheduling and balancing workloads of the Customer Service team.
• Working closely with other Department Managers and Executives.
• Recruiting, selecting, training, and employee coaching.

Skills Needed:

• Leadership
• Time Management
• Accountability
• Problem Solving
• Decision Making

Location: Ridgefield, NJ

Hours: Full-time

Salary: $85k+