Job Description

An eCommerce Company is seeking a motivated and detail-oriented Account Manager to join their growing team.

The ideal candidate will have experience in managing client accounts, with a deep understanding of e-commerce operations. You will be responsible for overseeing accounts, ensuring smooth processes, and maintaining strong client relationships. The right candidate must have a broad understanding of various aspects of account management, including sales, customer service, and digital marketing.

Responsibilities include:

• Manage and maintain client accounts, ensuring timely and accurate fulfillment of orders and services.

• Build and nurture strong relationships with clients to ensure high levels of satisfaction and retention.

• Monitor account performance, troubleshoot issues, and optimize strategies to improve results.

• Collaborate with various internal teams (e.g., sales, customer support, marketing) to address client needs and meet business objectives.

Skills required:

• Strong communication and interpersonal skills to manage client relationships effectively.

• Ability to multitask and stay organized while managing multiple accounts.

• Knowledge of eCommerce platforms, digital marketing, and CRM systems.

• Problem-solving skills with the ability to troubleshoot issues and improve account performance.

Requirements:

• Minimum of 3-5 years of experience in account management, preferably within an eCommerce environment.

Location: Newark, NJ | Hours: Full-time | Salary: $80-100k | Job#857 |