A 3PL Business is seeking a Customer Relations Representative to join their team

A 3PL Business is seeking a Customer Relations Representative to join their team

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Job Description

A 3PL Business is seeking a Customer Relations Representative to join their team.

The ideal candidate is passionate about providing great customer service  and prides themself on their ability to provide expert services with a personal touch.

Responsibilities Include:

  • Responding to phone calls and emails quickly and professionally.
  • Always being on the lookout for new ways to improve the customer experience.
  • Recording customer data accurately and clearly
  • Resolving customer complaints and communicating complaints with relevant department.

Skills Needed:

  • Fantastic communication skills, both written and verbal with an ability to build rapport quickly.
  • Positive attitude with an ability to always stay calm under pressure.
  • Organized and great time-management skills.
  • Tech-savvy and able to learn new systems quickly.

Location: Monsey Area, NY

Hours: Full-time with the ability to be available to customers out of business hours when necessary

Salary: $30-35/hr

 

 

 

 

 

To apply for this job email your details to [email protected]