Job Description

A Retail Company is seeking a Customer Service Representative to join their team.

The ideal candidate is passionate about providing great customer service and prides themselves on their ability to provide expert services with a personal touch.

Responsibilities Include:

• Responding to phone calls and emails quickly and professionally

• Always being on the lookout for new ways to improve the customer experience

• Recording customer data accurately and clearly

• Resolving customer complaints

Skills Needed:

• Fantastic communication skills, both written and verbal

• Positive attitude with an ability to always stay calm under pressure

• Organized and great time-management skills

• Tech-savvy

Requirements

• 2+ years experience in customer service

Location: Brooklyn, NY

Hours: Full-time, flexible schedule

Salary: $30-35/hr

Job#501